Who we are

Welcome to CarlsCare.com (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you interact with our website and online store. 

Comments

We collect information to provide and improve our services, process transactions, and communicate with you. The types of information we gather include:

  • Personal Information You Provide: When you create an account, place an order, or contact us, you may provide personal details such as your name, email address, shipping address, phone number, and payment information.

  • Automatic Information: We automatically collect certain data when you interact with our website, including your IP address, browser type, operating system, referral URLs, and browsing behavior. This information helps us understand user preferences and enhance your experience.

  • Cookies and Similar Technologies: We use cookies and similar tools to enhance site functionality, remember your preferences, and analyze site usage. You can manage your cookie preferences through your browser settings.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We utilize your information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including shipping and handling returns.

  • Communication: To communicate with you about your account, orders, and promotional offers.

  • Personalization: To personalize your shopping experience and recommend products that may interest you.

  • Improvement: To analyze site performance and improve our services and product offerings.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

f you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are entirely foolproof, and we cannot guarantee absolute security.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to:

  • Access and Update: Access and update your personal information by logging into your account.

  • Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.

  • Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.


Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such data, we will take steps to delete it.

Where your data is sent

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, so long as those parties agree to keep this information confidential.

  • Legal Obligations: When required by law or in response to valid legal processes, we may disclose your information to authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

Visitor comments may be checked through an automated spam detection service.


Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Insert Contact Information]

By using CarlsCare.com, you consent to the terms outlined in this Privacy Policy.